In celebration of JasperandZoe.com’s one year anniversary, the company has permanently changed its shipping and return/exchange policy to enhance customer service. To top things off for a limited time as an anniversary special, get 50% off everything by entering code BDAY50 at checkout.
JasperandZoe.com believes strongly in making the customer experience as positive and easy as possible. So if a customer is not 100% satisfied with a purchase, for whatever reason, she can return it for either a full refund, exchange, store credit, or have a donation made to the ASPCA.org, which is an option that is unique to JasperandZoe.com. The donation to help fight against animal cruelty can be made in the customer’s name in the amount of the items being returned. Time frame for return? 365 days. The company understands that life happens, and you may need more than the two weeks or 30 days that traditional retailers offer for returns and exchanges. All they ask is that the items are returned in the same condition in their original packaging.
The company also appreciates the fact that the economy is challenging, but dog care and service do not need to be compromised in today’s environment, so they are also offering free shipping all orders – regardless of order size. Unlike many other online retailers, there is no fine print or exceptions. What is free at JasperandZoe.com is indeed free.
In addition to the generous new shipping and return policy, customers can feel good about their purchases – 10% of profits goes to support ASPCA to fight against animal cruelty. Happy shopping, and keep your dogs happy and safe!
Filed under: business, Dogs, entrepreneurship, happiness, health, lifestyle, pets, 365 day return policy, best business practices, dog business, Dogs, free shipping
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